Questions, answered
Questions, answered
Everything you need to know before joining.
Is EarnSured a government unemployment scheme?+
No. EarnSured is a private membership-based income protection platform. Claims and payouts are subject to eligibility, verification, and platform rules.
When can I make a claim?+
After completing KYC, paying contributions through your qualifying period (180 days for individuals, 90 days for employer-onboarded members), and providing verified proof of job loss or income disruption.
What if I'm self-employed or informal?+
EarnSured is built for everyone — employees, freelancers, gig workers, traders, and artisans. We accept multiple types of income proof.
How are payouts made?+
Approved claims are paid in three monthly instalments to your verified bank account: the first within 7 days of approval, the next two on day 37 and day 67, contingent on a monthly status check-in.
Can I change or pause my plan?+
Yes. You can upgrade, downgrade, or pause your membership from your dashboard at any time.